Awaken to the full sound of life

Birdsong Hearing Benefits is a hearing benefits manager that provides Medicare Advantage and commercial solutions for the most under-utilized supplemental benefit: Hearing. We partner with leading health plans and hearing providers to deliver life-changing hearing solutions to their members and patients.

We believe

Hearing health is total health

Sound joins us to our surroundings, to people, and to the vibrancy of life. Even the smallest sounds evoke an emotional response that makes us feel alive and connected.

Birdsong exists to preserve and renew hearing, to gift everyone with the full sound of life.

Who we serve

Health Plans, Employers and Unions

Whether you are a health plan, employer group or union, we know all that you do for your members. Supplemental options like Birdsong hearing care can help elevate your benefits—and show a recommitment to your members’ entire ecosystem of healthcare.

Hearing Providers

We believe hearing care is an essential part of overall health. So do you. Birdsong partners with providers to help foster long-term patient relationships that center early intervention and preventative care, as well as technology on the forefront of hearing health. All with ease and convenience for you.


Hearing loss can be so gradual, you may not even realize it’s happening to you. Birdsong can provide access to exceptional hearing providers and hearing care teams, to focus on early detection, preventative care, and restorative tools. We’re here to make sure people like you enjoy life to the fullest.

50% of us will experience hearing loss in our lifetimes

Which can lead to feelings of isolation, as well as mental health issues and physical safety concerns. Birdsong is here to help.

A new approach to hearing health

We designed our hearing benefit offerings on the feedback we received from health plans and hearing providers.


Delivering easy and effective experiences for providers and members with seamless solutions

Increase Utilization

Bringing awareness to the relationship between hearing health and total health to motivate individuals to address hearing loss


Offering a clear benefit and competitive pricing models

Compliance and Security

Guaranteeing the highest level of data privacy, as well as informational and cyber security

Strong Network

Allowing easy access to hearing health providers and retail locations

Care Management

Providing preventative and continual hearing care to contain long-term medical costs

Actionable Insights

Integrating data to drive actionable insights to improve hearing health and well-being

Member Engagement

Implementing member portals, apps, and educational resources to engage the member into action

Our team

Sharon FletcherPhD, MBA

President and CEO

Jodi Bryan

Director of Human Resources

John Caticchio

Head of Finance

Dan Klug

Chief Experience Officer

Debbie Litzenberger

Director of Clinical Services

Dr. Michael MacDonaldCCC-A

Medical Director

Amit Shah

Chief Technology Officer

Joni Smith

Compliance Officer

Brenda Thompson

VP Provider Relations and Contracting

Ready to hear more?

Our team is here to answer any questions and offer more information.

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Contact Us

Learn more about Birdsong Hearing Benefits today.

Please reach out to us by email or phone.


9000 Southside Boulevard
Building 100, Suite 11000
Jacksonville, FL 32256

General inquiries

Media Inquiries

Scott Battishill

Curator PR for Birdsong Hearing Benefits


Sharon L. Fletcher, PhD, MBA

President and CEO

(Resumes can be sent to this email address.)


Dan Klug

Chief Experience Officer


Brenda Thompson

VP Provider Relations and Contracting