Birdsong is built on the philosophy of care and is designed to improve clinical outcomes and lower total medical costs with proactive interventions and advanced analytics.

Who we are

Birdsong Hearing Benefits is a hearing benefits manager that provides Medicare Advantage and commercial solutions for the most underutilized supplemental benefit: hearing. We partner with leading health plans and hearing providers to deliver life-changing hearing solutions to their members and patients.

What we offer


Designed from the ground up to provide an easy and effective customer experience for payers, providers, and consumers.

Care Management

Preventative and continual hearing care that can decrease long-term medical costs


Seamless and effective digital experiences for both provider and member


Competitive pricing models with a clear benefit

Increased Utilization

Increase awareness of hearing health as total health, to motivate individuals to address hearing loss

Compliance and Security

An advanced level of data privacy, information, and cyber security

Strong Network

Easy access to hearing health providers and retail locations

Member Engagement

Provide member portals, apps, chatbots, conversational AI, and educational resources to engage members to act

Actionable Insights

Integrated data to drive actionable insights to improve hearing health and well-being

Meet the team

Sharon L. Fletcher PhD, MBA
President and CEO
Jodi Bryan
Director of Human Resources
John Caticchio
Head of Finance
Dan Klug
Chief Experience Officer
Debbie Litzenberger
Director of Clinical Sales
Dr. Michael MacDonald CCC-A
Director of Audiology
Amit Shah
Chief Technology Officer
Joni Smith
Compliance Officer
Brenda Thompson
VP Provider Relations & Contracting
J. Phillip Brannan
Vice President, Operations
Jonas Schou
Director Of Strategy And Operations
Bob Pirtle
Vice President of Sales

Ready to hear more?


Our team is here to answer any questions and offer more information.

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